Privacy Policy

Registration and Account Data

Each user submits personal information to Pin-Up. Casino staff use this information to confirm identity, perform KYC checks, and secure each account. To register, a user must complete the following fields:

• Full name for identity verification;
• Date of birth to confirm legal age;
• Email address for account communication;
• Phone number for verification purposes;
• Physical address for KYC compliance;
• Username for login access;
• Password for account protection;
• Country selection set to India;
• Currency preference set to INR.

Payment and Transaction Information

Pin Up tracks every deposit and cashout on the account. Each record shows the amount in INR, payment method, date, status, and reference number. Pin Up uses this information to process transactions, track history, check for unusual activity, and meet its legal requirements.

Device, Cookies, and Tracking

PinUp collects data and cookies, which staff use to maintain user sessions and monitor site usage. Here is what is collected:

• IP address for session management;
• Browser type for analytics;
• Operating system for analytics;
• Cookie identifiers for session management;
• Pages visited for analytics.

Handling Geolocation Data

Pin-Up uses location detection to customize accounts, and staff checks users' location signals to block access in restricted regions and adjust settings to comply with local rules. GEO data is used for the following reasons:

• Detecting India as the player's location;
• Selecting INR as the account currency;
• Suggesting Hindi or English as interface languages;
• Blocking access from regions outside India;
• Running fraud pattern checks tied to location inconsistencies.

Managing Account Access and Changes

Players update their contact details and personal information through profile settings. The site applies these changes right away and does not ask for verification.

1. Find the profile icon and go to the account dashboard.
2. In the menu, choose the settings tab.
3. Make any necessary updates to the fields. Change the email address. If a phone number is required, add it. Enter the date of birth.
4. Press the save button to store changes.
5. Check email or SMS messages. Locate the verification code. Enter this code to finish the updates.

Deleting Data and Closing an Account

Indian players may request account closure or personal data deletion if they wish. To do it, follow the required procedures:

1. Reach out to support through live chat or email.
2. Specify the reason. Select either data deletion or account closure.
3. Enter the registered email address. This is required for verification.
4. Submit the phone number linked to the profile.
5. Upload identification documents. The team reviews these files to verify and confirm your identity.
6. Send the request.

Sharing Data with Third Parties

Pin-Up shares player information with external service providers and regulatory agencies. These organizations use the data to process transactions, review site operations, provide offers, and comply with legal requirements. The following info is shared:

• Payment processors for UPI, Paytm, PhonePe, IMPS, BHIM, Net Banking, and crypto providers like Binance Pay receive transaction sums in INR, account holder name, and payment method details;
• Analytics providers access IP address, device type, session duration, and page visit records;
• Marketing partners obtain email address, registration date, and promotional preferences;
• Public authorities receive transaction records, IP address, full name, and verification documents upon legal request.

Data Retention and Storage

PinUp tracks how long each account is used. The casino team keeps these records because the law requires it for payment and reporting. The following rules apply to data deletion:

• Active profiles retain data until the account is closed;
• Closed profiles maintain records for 5 years;
• Transaction logs preserve information for 7 years;
• Support correspondence stores messages for 3 years.

Policy Updates

Pin Up updates its Privacy Policy as needed, posting changes on the privacy page and notifying users by email when the document is revised.